Delete your FADELINK account
You can request deletion of your client or barber account here, even if you have uninstalled the app or cannot sign in.
Request deletion by email
Email an account-deletion request
If the link does not open your email app, write to support@fadelink.app with the subject Delete my FadeLink account.
- Send the request from the email address registered to your account, when possible.
- Include your account email, profile name, and whether you use a client or barber account.
- Never send your password or verification codes.
We verify account ownership before deleting data. If you no longer have access to your registered email, contact us and we will help you verify ownership. You do not need to reinstall the app.
What happens next
We complete verified deletion requests within 30 days and confirm completion by email. Deletion is permanent; you will lose access to the account and its rewards.
If you have upcoming appointments, mention them in your request so support can help resolve them. Barbers should tell support about any shop they own and any upcoming bookings.
What data is deleted
Your account and associated personal data are removed, including:
- Your login, contact information, and client or barber profile.
- Profile and portfolio photos and other uploaded content associated with your account.
- Associated booking, message, review, and loyalty records.
- For barbers, associated services, availability, and owned shop data.
Data retention
Account data is retained while your account is active and while we verify and complete your request. The deletion process takes up to 30 days after ownership is verified.
A limited set of records may be retained where required by law, as explained in our Privacy Policy. If that applies to your request, we will explain which records must be kept, the reason, and the applicable retention period. Those records are deleted when the legal requirement ends.
Delete from the app
You can also open your account menu in FadeLink and choose More → Delete Account. If you cannot complete deletion in the app, use the email request above.